Terms of service

OVERVIEW
Welcome to unconditionalbeauty! The terms "we", "us" and "our" refer to unconditionalbeauty. unconditionalbeauty operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). unconditionalbeauty is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. unconditionalbeauty reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until unconditionalbeauty confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as unconditionalbeauty may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by unconditionalbeauty, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of unconditionalbeauty, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by unconditionalbeauty.
unconditionalbeauty's names, logos, product and service names, designs, and slogans are trademarks of unconditionalbeauty or its affiliates or licensors. You must not use such trademarks without the prior written permission of unconditionalbeauty. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
unconditionalbeauty is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with unconditionalbeauty. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and unconditionalbeauty, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with unconditionalbeauty.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm unconditionalbeauty, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY unconditionalbeauty, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL unconditionalbeauty, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless unconditionalbeauty, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where unconditionalbeauty is headquartered. You and unconditionalbeauty consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at gvssolutions1990@gmail.com.
Our contact information is posted below:
[INSERT TRADING NAME]
gvssolutions1990@gmail.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]   Terms and Conditions

Last updated on (date)

Welcome to the Unconditional Beauty Skincare website, www.unconditionalbeauty.in

 

BY ACCESSING, BROWSING, USING THIS WEBSITE OR ANY OTHER WEBSITE, MOBILE VERSION OF THE WEBSITE OR MOBILE APPLICATION (THE TOGETHER “WEBSITE”) OR AVAILING ANY OF THE PRODUCTS OF THE BRAND ( HEREINAFTER REFERRED TO AS “COMPANY” OR “US” OR “WE”) YOU INCLUDING THE PERSONS WHO BROWSES OR THE PERSONS WHO ORDERS THE PRODUCT AGREE TO BE BOUND BY ALL OF THE T&C MENTIONED HEREUNDER.

 

1. PRIVACY    

 

Please review our Privacy Policy which also governs your visit to the Website, for details about what information we collect and how we use it. This policy explains how we treat your personal information, and how we protect your privacy when you use the Service. You agree to the use of your data in accordance with our Privacy Policy.

2. CANCELLATION, REFUND AND RETURN POLICY

Despite our efforts, occasional pricing errors may occur on the Website. Possession of, or access to, the Website does not constitute the right to purchase products featured. Unconditional is not responsible for typographical or pricing errors. Unconditional reserves the right to revise pricing errors in its catalogs or its website and to cancel any order you have placed if there was an error concerning the price or availability of any item you ordered when you placed the order, even if you have received an order confirmation. No Unconditional employee or agent has the authority to vary any of these terms and conditions governing any sale.

Customers may cancel their order within twenty-four (24) hours of placing the order, provided the order has not been processed or dispatched. Cancellation requests must be submitted through our customer support channels. Approved refunds against cancelled orders shall be processed within seven (7) business days to the original mode of payment. In case the order is already into shipment, no cancellation shall be entertained.

 

Refunds or replacements shall only be considered where the product is received in a damaged condition due to transportation or shipping. Any claim for damage must be reported within forty-eight (48) hours of delivery along with appropriate photographic evidence. No refund or replacement shall be provided for damage arising from misuse, improper storage, neglect, incorrect application, or normal wear and tear of the product.

Due to hygiene and safety reasons, returns shall only be accepted if the product remains unused, unopened, and in its original condition with all seals, labels, and packaging intact. Products with tampered, broken, or removed seals shall not be eligible for return, refund, or exchange, and any such return request may be rejected upon inspection.

3. MODE OF PAYMENT

All payments for purchases made through our website shall be accepted only through the online payment methods made available on the website from time to time. By placing an order, you agree to make payment through the authorized payment gateways or electronic payment options provided by us.

In the event that a refund is approved, the refund amount shall be processed through the same mode of payment originally used for the transaction and credited to the same bank account, card, wallet, or payment source from which the payment was received, subject to applicable banking and payment gateway procedures.

4. LIMITED LICENSE AND PROHIBITED USE

Users are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the website solely for browsing and purchasing products offered through the website. Any unauthorized use of the website, including activities that may compromise the security of the website, interfere with its functioning, or violate the privacy or rights of other users, is strictly prohibited and may result in civil and/or criminal liability under applicable laws.

5. HEALTH DISCLAIMER

The products available on this Website are cosmetic and skincare products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided on the Website is for informational purposes only and should not be considered medical advice.

If you are pregnant, nursing, taking medication, have a pre-existing medical condition, or have a history of skin sensitivities or other health concerns, we recommend consulting a qualified physician or healthcare professional before using any of our products.

Results may vary from person to person depending on individual skin type, health condition, and other factors. Any results or testimonials displayed on the Website are not guaranteed and may not be typical for all users. We strongly recommend conducting a patch test before using any product to assess compatibility with your skin.

Any before-and-after photographs, testimonials, reviews, or product results displayed on the Website are provided for illustrative purposes only. Individual results may vary based on factors such as skin type, age, lifestyle, usage patterns, and other individual circumstances. The Company does not guarantee that all users will achieve the same or similar results.

Certain skincare products may contain active ingredients that can increase the skin's sensitivity to sunlight. Users are advised to apply an appropriate broad-spectrum sunscreen, wear protective clothing, and limit sun exposure while using such products and for a period thereafter, as recommended on the product packaging. Please read all product instructions carefully before use.

6. YOUR OBLIGATIONS AND RESPONSIBILITIES

By accessing or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and that you consent to enter into a legally binding electronic agreement with the Brand.

It is your responsibility to carefully review and understand these Terms and Conditions before using the Website or purchasing any products. Continued use of the Website shall constitute your acceptance of all applicable terms, policies, and guidelines published by the Brand from time to time.

7. OBJECTIONAL MATERIAL

The Website may contain content, materials, reviews, comments, advertisements, or links that some users may consider offensive, inappropriate, objectionable, or unsuitable. By accessing and using the Website, you acknowledge and agree that your use of such content is at your own discretion and risk.

To the fullest extent permitted by applicable law, the Company and its affiliates shall not be liable for any content that may be perceived as offensive, indecent, inaccurate, or otherwise objectionable by any user. Users who access the Website do so voluntarily and are responsible for determining whether any content is suitable for their personal preferences and requirements.

8.  ACCOUNT REGISTRATION AND SECURITY

To access certain features of the Website, place orders, track purchases, or avail of specific services, you may be required to create and maintain a user account. You agree to provide accurate, complete, and up-to-date information during the registration process and to promptly update such information whenever necessary.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities conducted through your account. The Company shall not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to safeguard your login credentials. We reserve the right to suspend, restrict, or terminate any account that contains inaccurate information, is suspected of unauthorized use, or is found to be in violation of these Terms and Conditions.

 

9. WEBSITE SECURITY AND UNAUTHORIZED ACCESS

Users shall not attempt to gain unauthorized access to any portion of the Website, its servers, databases, networks, or systems, nor engage in any activity that may compromise, disrupt, damage, interfere with, or impair the security, functionality, or integrity of the Website. The introduction of malicious software, viruses, automated attacks, data mining activities, hacking attempts, or any other unauthorized use of the Website is strictly prohibited.

Any violation of the Website's security measures, unauthorized access, misuse of data, or interference with the operation of the Website may result in suspension or termination of access and may subject the responsible party to civil, criminal, and other legal remedies available under applicable laws.

10. PRICING, PRODUCT INFORMATION AND ORDER ACCEPTANCE

All prices displayed on the Website are stated in the applicable currency and are inclusive of applicable taxes, including Goods and Services Tax (GST) or any other taxes and levies, unless otherwise specified. Shipping charges, customs duties, import taxes, or other applicable fees may be charged separately and shall be clearly communicated during the checkout process, where applicable.

We make every reasonable effort to ensure that product descriptions, images, availability, specifications, and pricing information displayed on the Website are accurate and up to date. However, inadvertent errors, inaccuracies, or omissions may occasionally occur. In the event that a product is listed at an incorrect price or contains incorrect information due to a typographical, technical, administrative, or system error, the Company reserves the right to correct such errors, update information, cancel orders, or refuse acceptance of any order at its sole discretion, whether or not the order has been confirmed or payment has been received.

Placement of an order on the Website constitutes an offer to purchase the selected products. All orders are subject to verification, acceptance, and product availability. The Company reserves the right to limit quantities, reject orders, or cancel transactions where fraud, misuse, pricing errors, or other legitimate concerns are identified. In the event of cancellation of an order after payment has been received, the applicable amount shall be refunded through the original mode of payment in accordance with the Company's Cancellation, Refund, and Return Policy.

11. CHAT FACILITY AND USER COMMUNICATIONS

The Website may provide chat, messaging, customer support, or other communication facilities to assist users with inquiries, orders, and services. Users are expected to use such facilities in a lawful, respectful, and responsible manner and shall not transmit any content that is abusive, defamatory, misleading, unlawful, offensive, threatening, or otherwise inappropriate.

The Company reserves the right, at its sole discretion, to monitor, restrict, suspend, or terminate access to any chat or communication facility without prior notice if it believes that a user has violated these Terms and Conditions, misused the facility, or engaged in conduct that may harm the Company, its representatives, other users, or the operation of the Website. The Company shall not be liable for any interruption, suspension, or discontinuation of such communication services.

12. RESERVATION OF RIGHTS

The Company reserves the right, at its sole discretion, to limit the quantities of any products offered for sale, refuse or cancel any order, restrict or deny access to the Website or its services, and refuse service to any individual or entity where deemed necessary for legal, commercial, security, or operational reasons.

The Company further reserves the right to introduce, modify, withdraw, or restrict any promotional offers, discounts, loyalty programs, or special benefits at any time and for any reason. Eligibility for such offers shall be determined solely by the Company and may be subject to additional terms and conditions.

The Company may amend, revise, update, or modify these Terms and Conditions, policies, product offerings, pricing, or Website features from time to time. Any such changes shall become effective upon being published on the Website, and continued use of the Website after such publication shall constitute acceptance of the revised terms and policies.

13. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Company, its holding companies, subsidiaries, affiliates, directors, officers, employees, agents, partners, licensors, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with the use of, or inability to use, the Website, its content, products, or services.

Without limiting the foregoing, the Company shall not be responsible for any interruption of business, delays in access to or use of the Website, non-delivery, loss, theft, corruption, destruction, unauthorized access to, or modification of data, loss arising from dealings with third-party websites or links, computer viruses, malware, system failures, technical malfunctions, network outages, inaccuracies, omissions, errors in content, or any other event beyond the Company's reasonable control.

The Website, its content, products, and services are provided on an "as is" and "as available" basis without any express or implied warranties of any kind, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, or uninterrupted operation. The Company does not warrant that the Website will be secure, error-free, uninterrupted, or free from harmful components, nor does it guarantee that any defects or errors will be identified or corrected.

In no event shall the aggregate liability of the Company arising out of or relating to any claim, dispute, or cause of action exceed the amount actually paid by the user for the product or service giving rise to such claim.

14. SHIPPING AND DELIVERY POLICY

We strive to process and dispatch all orders within a reasonable timeframe; however, delivery timelines are estimates only and may vary depending on the destination, product availability, courier services, customs clearance procedures, weather conditions, public holidays, and other factors beyond our reasonable control. The Company shall not be liable for any delay in shipment or delivery caused by such circumstances.

Customers are responsible for providing accurate and complete shipping information at the time of placing an order. The Company shall not be responsible for delays, failed deliveries, additional charges, or loss of shipments resulting from incorrect or incomplete address details provided by the customer. Any additional costs incurred due to re-delivery or address correction may be borne by the customer.

Risk of loss and title to the products shall pass to the customer upon delivery to the shipping address provided during checkout. For international orders, customers shall be solely responsible for any applicable customs duties, import taxes, fees, or regulatory requirements imposed by the destination country. The Company reserves the right to modify shipping methods, delivery timelines, and shipping charges from time to time without prior notice.

15. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Company, its holding companies, subsidiaries, affiliates, directors, officers, employees, agents, licensors, successors, and assigns from and against any and all claims, demands, actions, liabilities, damages, losses, costs, expenses, penalties, and reasonable legal fees arising out of or relating to your use of the Website, your breach of these Terms and Conditions, your violation of any applicable law, regulation, or third-party right, or any act or omission on your part that causes harm, loss, or liability to the Company or any third party.

This indemnification obligation shall include, without limitation, claims arising from the infringement or misappropriation of intellectual property rights, violation of privacy or publicity rights, defamatory or unlawful content submitted by you, fraudulent activities, unauthorized use of the Website, non-payment of applicable taxes or statutory dues, and any breach of your representations, warranties, covenants, or obligations under these Terms and Conditions.

The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you agree to fully cooperate with the Company in the defense of such claims. The obligations contained in this section shall survive the termination, expiration, suspension, or discontinuation of your use of the Website and these Terms and Conditions.

16. THIRD-PARTY LINKS

The Website may contain links to third-party websites, applications, services, advertisements, or other resources that are not owned, operated, or controlled by the Company. Such links are provided solely for the convenience of users and do not constitute an endorsement, approval, or recommendation of any third-party content, products, services, or practices.

If you choose to access or interact with any third-party website or service, you do so entirely at your own risk and subject to the terms, conditions, and privacy policies of such third parties. The Company has no control over and assumes no responsibility for the content, accuracy, legality, security, availability, or practices of any third-party website or service.

Under no circumstances shall the Company be liable for any loss, damage, liability, claim, or expense arising directly or indirectly from your access to, use of, or reliance upon any third-party website, product, service, or content linked to or made available through the Website.

17. USER-GENERATED CONTENT

The Website may permit users to submit, post, upload, transmit, review, comment on, or otherwise make available content, including text, images, feedback, testimonials, and other materials ("User Content"). The Company does not endorse, verify, control, or guarantee the accuracy, completeness, reliability, legality, or quality of any User Content posted by users.

By using the Website, you acknowledge that you may be exposed to User Content that may be inaccurate, offensive, inappropriate, objectionable, or otherwise unsuitable for your preferences. The Company shall not be responsible for any User Content and expressly disclaims any liability arising from or relating to such content.

Under no circumstances shall the Company be liable for any loss, damage, claim, or expense arising from the use of, reliance upon, or exposure to any User Content made available through the Website. The Company reserves the right, but not the obligation, to monitor, review, remove, edit, or restrict any User Content that it considers unlawful, misleading, defamatory, infringing, offensive, or otherwise in violation of these Terms and Conditions.

18. USE AND ACCURACY OF CONTENT

We strive to ensure that all information, product descriptions, images, specifications, and pricing displayed on the Website are accurate and up to date. However, errors, inaccuracies, or omissions may occasionally occur, and the Company does not guarantee that all content will be complete, current, or error-free at all times.

Product colours, packaging, dimensions, and specifications may vary slightly from those displayed on the Website due to technical, manufacturing, or display-related factors. All trademarks, logos, brand names, and other content on the Website are the property of their respective owners and may not be used without prior written authorization.

19. INTERNATIONAL ORDERS

We accept and process international orders subject to applicable laws, shipping restrictions, and product availability. Customers placing orders from outside the country of origin are solely responsible for complying with local import regulations and for payment of any applicable customs duties, taxes, fees, or other charges imposed by the destination country. The Company shall not be liable for delays, additional charges, or non-delivery resulting from customs clearance procedures, import restrictions, or actions taken by local authorities.

20. GIFT WRAPPING AND GIFT CARD SERVICES

Gift wrapping, gift messages, greeting cards, and other gifting services, where available, are provided solely as an optional convenience to customers. The Company will make reasonable efforts to ensure that gift messages and wrapping instructions are processed accurately; however, we do not guarantee the availability of specific gift wrapping materials, designs, or packaging.

Customers are responsible for providing accurate gift message content and recipient details. The Company shall not be liable for any errors, omissions, delays, or inability to fulfil specific gifting requests due to product availability, operational requirements, or circumstances beyond its reasonable control. Gift wrapping charges, if applicable, are non-refundable once the order has been processed.

21. CASHBACKS, OFFERS AND COUPON CODES

From time to time, the Company may offer promotional discounts, cashback benefits, coupon codes, referral rewards, or other special offers. Such promotions are subject to specific eligibility criteria, validity periods, and additional terms as may be communicated at the time of the offer.

Cashbacks, offers, and coupon codes are non-transferable, have no cash value unless expressly stated otherwise, and cannot be combined with other promotions unless specifically permitted. The Company reserves the right to modify, suspend, withdraw, or cancel any promotion at any time without prior notice.

Any misuse, fraudulent activity, unauthorized use of coupon codes, or violation of the applicable promotional terms may result in cancellation of the offer, reversal of benefits, cancellation of orders, or suspension of the user's account, at the Company's sole discretion.

22. CRUELTY-FREE UNDERTAKING

The Company is committed to maintaining a cruelty-free approach in the development and manufacture of its products. We do not conduct, commission, or knowingly permit animal testing on our finished products and, to the best of our knowledge, our products are developed without subjecting animals to unnecessary testing.

The Company continually strives to comply with applicable cruelty-free standards and ethical business practices. However, regulatory requirements may vary across jurisdictions, and the availability or sale of products in certain countries may be subject to local laws and regulations. Any cruelty-free claims made by the Company are based on the information, certifications, and assurances available at the relevant time.

Customers are encouraged to review product-specific information and any applicable certifications published by the Company for further details regarding our cruelty-free practices.

23. USER COMMENTS, FEEDBACK AND SUBMISSIONS

Any comments, reviews, feedback, suggestions, ideas, proposals, testimonials, or other materials submitted by users to the Company, whether through the Website, email, social media, or any other means, may be used by the Company without restriction and without any obligation to compensate, acknowledge, or maintain confidentiality with respect to such submissions.

By submitting any content, you represent and warrant that you own or have the necessary rights to such content and that it does not violate any applicable law or the rights of any third party, including intellectual property, privacy, publicity, or other proprietary rights. You further agree not to submit any content that is unlawful, defamatory, misleading, abusive, obscene, offensive, fraudulent, or harmful in nature.

The Company reserves the right, but is under no obligation, to monitor, review, edit, refuse, or remove any user-submitted content at its sole discretion. Users remain solely responsible for the content they submit and its accuracy, and the Company shall not be liable for any user-generated content posted, transmitted, or otherwise made available by any user or third party.

24. INTELLECTUAL PROPERTY RIGHTS

All content available on the Website, including but not limited to trademarks, trade names, logos, brand names, product names, designs, text, graphics, images, videos, software, layouts, and other materials, is owned by or licensed to the Company and is protected under applicable intellectual property, copyright, trademark, and other proprietary laws.

Nothing contained on the Website shall be construed as granting any license, right, or interest in any intellectual property without the prior written consent of the Company. Users may access and use the Website solely for personal and non-commercial purposes and shall not copy, reproduce, modify, distribute, publish, transmit, display, sell, or otherwise exploit any content from the Website without prior written authorization.

Any unauthorized use of the Company's intellectual property rights may result in legal action, including civil and criminal remedies available under applicable laws.

25. PURCHASES THROUGH THIRD-PARTY PLATFORMS

Products may be offered for sale through third-party platforms, marketplaces, social media channels, or affiliated sales platforms. Purchases made through such platforms are subject to the terms, conditions, policies, and procedures of the respective platform in addition to these Terms and Conditions. The Company is not responsible for the operation, policies, payment processing, order management, privacy practices, or customer support provided by any third-party platform.

Order confirmations, payment processing, shipping information, returns, refunds, and customer communications relating to purchases made through a third-party platform may be administered by such platform in accordance with its applicable terms and policies. Any questions, concerns, disputes, or claims relating to purchases made through a third-party platform should be directed to the relevant platform unless otherwise specified by the Company.

Unless expressly stated otherwise, loyalty points, rewards, promotional benefits, coupon codes, gift cards, or discount offers available on the Website may not be valid on third-party platforms, and promotions offered by third-party platforms may not be redeemable on the Website. The Company reserves the right to determine the eligibility and applicability of any promotional program across different sales channels.

26. MANUFACTURING INFORMATION

The products offered on the Website are manufactured directly by the Company or by authorized third-party manufacturers in accordance with applicable laws, regulations, quality standards, and industry practices. Product packaging and labels contain important manufacturing details, including the name and address of the manufacturer, batch number, manufacturing date, expiry date, ingredients, and other information as required by applicable law.

While the Company takes reasonable measures to ensure the quality, safety, and consistency of its products, minor variations in colour, fragrance, texture, packaging, or appearance may occur due to manufacturing processes, availability of raw materials, or product improvements. Such variations shall not be considered defects and shall not affect the intended quality or performance of the product.

27. WAIVER

Failure by the Company to enforce any provision of these Terms and Conditions shall not be deemed a waiver of such provision or of the right to enforce it at any later time.

28. DISPUTE RESOLUTION

Any dispute, claim, or controversy arising out of or relating to the use of the Website, products, or services shall first be attempted to be resolved amicably through mutual discussions. If such dispute cannot be resolved, it shall be subject to the applicable laws and jurisdiction specified herein.

29. USER CONDUCT

Users shall use the Website in a lawful, respectful, and responsible manner and shall not engage in any activity that disrupts, interferes with, or adversely affects the Website, its services, or other users. Any misuse, fraudulent activity, harassment, unauthorized access, or conduct deemed harmful by the Company may result in suspension or termination of the user's account, cancellation of orders, refusal of refunds or returns, and may further attract civil and/or criminal liability under applicable laws.

30. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of such jurisdiction.

31. FORCE MAJEURE

The Company shall not be liable for any delay, interruption, or failure in performance resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, governmental actions, labour disputes, transportation disruptions, power failures, cyber incidents, or other force majeure events.

32. GENERAL

These Terms and Conditions constitute the entire agreement between the user and the Company concerning the use of the Website and supersede all prior communications, understandings, or agreements relating to the subject matter herein. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

33. CESSATION OF OPERATION

The Company reserves the right to modify, suspend, discontinue, or terminate the Website, any part of its services, or the sale of any product at any time, with or without notice. The Company shall not be liable for any loss or damage arising from such modification, suspension, or cessation of operations.

34. GRIEVANCES AND CUSTOMER SUPPORT

If you have any complaints, concerns, queries, or grievances relating to the Website, products, services, orders, or these Terms and Conditions, you may contact the Company's Grievance Officer or Customer Support Team through the contact details provided on the Website. The Company shall make reasonable efforts to acknowledge and address such grievances within a reasonable period in accordance with applicable laws and internal policies.

Email: support@unconditionalbeauty.in
Phone: +91 9665477705
Address: 2nd Floor, Saraf Chambers, Mount Rd, Sadar, Nagpur, Maharashtra 440001